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Frequently Asked Questions

Need to know more about Plentina? Below are common questions and answers about our platform.

For general inquiries, kindly e-mail customerservice@plentina.com.

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For payment inquiries, kindly e-mail repayments@plentina.com

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Our Customer Service Team will respond to you as soon as possible. 

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Kindly note that our Customer Service Team is only available during business hours which are Monday to Friday, from 9:00 AM to 5:00 PM. If you send an email outside of business hours, we will make sure to get back to you within the next business day. 

Plentina Lending, Inc.

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8484 East Service Road
Km 18, South Superhighway, Sucat
Paranaque City, Metro Manila,
Philippines 1700

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Plentina is a fintech startup accelerating access to credit in emerging markets. We enable consumers to build their credit history while making easier payments to their favorite merchants.

Customer service:

customerservice@plentina.com


For repayment inquiries: 

repayments@plentina.com


For other concerns:

info@plentina.com 

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Please study the terms and conditions in the Disclosure Statement before proceeding with a loan transaction.

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SEC Registration:
Company Registration No. CS20200001117
Certificate of Authority No. 3266

© 2020 Plentina Lending, Inc.

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