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Frequently Asked Questions

Need to know more about Plentina? Below are common questions and answers about our platform.

For general inquiries, kindly e-mail customerservice@plentina.com.

For payment inquiries, kindly e-mail repayments@plentina.com

Our Customer Service Team will respond to you as soon as possible. 

Kindly note that our Customer Service Team is only available during business hours which are Monday to Friday, from 9:00 AM to 5:00 PM. If you send an email outside of business hours, we will make sure to get back to you within the next business day. 

Plentina Lending, Inc.

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8484 East Service Road
Km 18, South Superhighway, Sucat
Paranaque City, Metro Manila,
Philippines 1700

Plentina is a fintech startup accelerating access to credit in emerging markets. We enable consumers to build their credit history while making easier payments to their favorite merchants.

Customer service:

customerservice@plentina.com


For repayment inquiries: 

repayments@plentina.com


For other concerns:

info@plentina.com 

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Please study the terms and conditions in the Disclosure Statement before proceeding with a loan transaction.

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SEC Registration:
Company Registration No. CS20200001117
Certificate of Authority No. 3266

© 2020 Plentina Lending, Inc.

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