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FAQs

PLENTINA MATCH

PLENTINA WEALTH

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Account Set -up

How do I sign up for Plentina’s Financial Benefits Program?

  1. Prepare your TIN Number, a photo of your valid government-issued ID and your selfie with the current date on a piece of paper. You’ll need these to fill out our sign-up form.

  2. Your HR manager will review your application, and Plentina will inform you of your application outcome.

  3. Once verified, check your intended email for registration and check for instructions to download the Plentina app and log in to your account.

  4. You can get early wages, installment payments, discounts, and more in the Plentina app!

ACCOUN SET-UP

What are the accepted government-issued IDs?

  • Passport

  • Driver's License Card

  • Unified Multi-Purpose ID (UMID)

  • TIN ID*

  • SSS ID*

  • PhilHealth ID*

  • PRC ID*

  • PhilPost ID

  • Voter’s ID

  • Senior Citizen’s ID

  • PWD ID

  • OFW ID

  • IBP Card

  • GSIS e-Card

  • Seaman's ID

  • National ID

How long is the verification process?

If you’ve filled out the sign-up form correctly, you can expect to access your Plentina account within 2-3 business days.

What is the process if I want to unsubscribe from the Plentina Financial Benefits Program?

  • Please ensure that you have no outstanding loans for salary deduction and reach out to us at employeebenefits@plentina.com so we can process offboarding with your HR Department.

Plentina Advance

How will my loans be settled?

  • Offers availed using your Company Credit Limit will automatically be billed to your HR Department so these will be automatically deducted from your next salary. You may refer to your outstanding loan in the app for when to expect this to be deducted from your Salary.

ADVANCE

How long will it take for my loans to be marked as paid in the Plentina app?

  • The offer availed using your Company Credit Limit will be marked as paid on the day your salary has been deducted and once we’ve received payment for your bill from your HR Department.

  • When signing up to this program, you gain access to your Company Credit Limit; loans availed with your Company Credit Limit are paid via Salary Deduction. Your Personal Credit Limit can be unlocked by submitting additional documents in-app on your Plentina account; loans availed with your Personal Credit Limit are paid using personal payment options such as GCash, GrabPay, or Over-The-Counter at 7-Eleven.

What are the payment terms?

  • All loans availed using your Company Credit Limit have a flat service fee of 5%. This will be automatically deducted on your next payroll or salary.

How to avail offers through Salary Deduction?

  1. Simply select a loan offer in the app

  2. Select “Claim Offer” at the bottom of your screen

  3. Under “Select Payment Plan” swipe from “Personal” to “Company”

  4. Select the Company Payment Plan

  5. Review your Company Payment Terms

  6. Review and tick the boxes for the offer’s last two reminders

  7. Tap on “Accept Offer Terms”

  8. Claim your disbursed loan!

Issues with onboarding, app errors, loan availment, claiming, and/or redemption?

Plentina Advance

How will my loans be settled?

  • Offers availed using your Company Credit Limit will automatically be billed to your HR Department so these will be automatically deducted from your next salary. You may refer to your outstanding loan in the app for when to expect this to be deducted from your Salary.

DEALS
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