Frequently Asked Questions
Need to know more about Plentina? Below are common questions and answers about our platform.
Have my loan terms begun when I successfully registered?
No. Your loan begins only after you accept the offer. You will see all the details presented to you including due date and repayment amount before you accept our loan terms
What are the loan payment terms?
Our loan terms will explicitly be shown on your loan offer details in the app. Our common loan terms are between 14 to 30 days.
What are the interest rates and fees for my loan?
We will not charge interest during our launch phase but we charge a service fee to help cover our operations.
Is there a minimum or maximum loan amount?
We are evaluating the best loan amounts for our users. The minimum loan offer we provide is P100 with our partner stores. More loan offers will be available to you by using our services and being a good borrower.
Can I have more than one active loan?
Plentina requires you to fulfill repayment of any active loans before applying for another.
Why am I ineligible for other loan offers?
The loan offers presented to you on sign-up can expand by using our services and being a good borrower through on-time payments. Please note that some loan offers will be unlocked with one of our optional pre-approved codes. If you have paid on time before and other offers still aren't available, make sure to exit the feedback prompt on your Plentina app.